The Client Zone is a service for clients of Program Health Plus, providing convenient and secure access to all their health information, because it is connected directly to the clinic’s information and ordering system. Thanks to this, clients have an overview of all their planned appointments with personal doctors and specialists. They can also display a list of their long-term medications and all medical reports from examinations, including concluding reports processed by their personal doctors at the end of individual therapeutic episodes.
Communication within the framework of the Client Zone is secured by means of an SSL certificate, while access is protected by a user name and automatically generated password. In order to ensure the security of all data it is possible to issue this access data to the Client Zone only in person, on the basis of a check of an identity document at the reception of Program Health Plus. The password is composed of random letters and numbers, and for security reasons cannot be altered. As soon as the access password is generated and stored in the clinic’s system, it can no longer be displayed, and in the case of loss of the password it is always necessary to generate a new one. In such a case it is not possible to issue login data via telephone or by e-mail, but only in person at reception. Before their first login to the Client Zone, new clients of Program Health Plus always sign an informed consent form for patients according to the law on health services.
Clients may log into the client zone at the website www.programhplus.cz. A mobile app for smart phones, which will provide clients not only with access to their complete electronic health documentation but also to several other interesting services, is also due to be launched soon.